We at IPTV Greece, we strive to offer excellent customer service to our customers and guarantee their satisfaction. Here is our refund and Return Policy applicable to subscription plans and the services that we provide. When you purchase our products by submitting your information, you accept the conditions outlined in the policy.
1. Subscription and Refund Eligibility
The subscription plans we offer are created to provide you with access to top-quality IPTV services. Because of the nature of online content, it is not possible to can not provide refunds on services which have been used or activated. But, we offer the option of a money-back guarantee within 7 days for customers who have difficulties with setting up or performance under the following conditions:
- Money-Back Warranty The policy is that if you’re unhappy with the product within seven days after purchase it is possible to request an entire refund. The refund will only be granted when the product hasn’t been extensively used (i.e. it has been used for under 10 hours worth of video content watched).
- Non-refundable services after seven days, there are no refunds are given in connection with the purchase of any IPTV Greece subscription plans.
2. Refund Process
To request a refund, please contact our support team at support@iptvgreece.org within 7 days of your purchase. Include:
- Information about your account (email or username).
- The rationale behind your request to refund.
- The receipt or proof of payment.
If your request to refund is acknowledged and accepted after which we’ll make the refund within 5-7 business day.
3. Cancellation Policy
You are able to end the IPTV Greece subscription at any anytime by contacting our support department. All cancellations are immediately effective, and you’ll be able to accessibility to our service up until the conclusion of the current billing cycle. There are no partial refunds available in the event of non-use for any service period.
4. Returned Devices (If Applicable)
If we’ve provided the customer with physical products (e.g., IPTV box or remote) Returns are allowed within 14 days from the date of delivery, provided that the product is returned in its original packaging as well as its original packaging. It is your responsibility to pay for returning shipping charges and the item has to remain in use.
5. Damaged or Faulty Products
If you are given a defective or defective device, you must get in touch with us within 7 days after getting the item. We’ll make arrangements an exchange or an entire refund on the item. Be sure to include pictures of the defect or damaged part within your return demand.
6. Non-Refundable Charges
- Installation fees, activation costs, or charges from third parties.
- Fees for usage of services (after the initial 7 days).
- If your service is suspended because of a violation of our Terms of Service (such the sharing of the details of your account with unauthorised users).
7. Customer Support
If you have questions or doubts about your cancellation or refund do not hesitate to connect with our support staff for customer service:
IPTV Greece Support Team Email: support@iptvgreece.org